Holiday Inn Hotel & Suites Maple Grove Northwest Minneapolis-Arbor Lakes, An Ihg Hotel, Maple Grove

The hotel rooms could have been a little bigger for the price charged; the open shower made it chilly in negative temperatures. Despite initially being told we needed wristbands to watch our kids swim, the staff eventually accommodated our situation. The service was always in the best mood, very friendly, and knowledgeable about the area, offering great recommendations. The location seemed ideal for kids but lacked supervision. The dining experience provided a nice variety of options despite a few shortcomings. Overall, the facilities were sufficient, although some elements could be improved.

I found the hotel to be a mixed experience. The room cleanliness was subpar but the pool area was relaxing. The staff went the extra mile to make our stay comfortable but the hotel's location was lacking.

My stay at the hotel was a mix of positives and drawbacks. The rooms were clean and quiet, which was perfect after a long day, but the constant noise of the flags outside was a bit bothersome when our daughter was trying to sleep. The service was outstanding, with staff going above and beyond to make our stay comfortable, including giving shoulder massages and showing genuine interest in our family. The location was kid-friendly and convenient, though I wished for more waterpark passes with the jacuzzi suite. The dining experience was more than adequate with charming and polite servers, even though the variety was lacking. Overall, a decent experience with room for improvement.

My stay at the hotel was a mix of positives and negatives. The rooms were nice and clean, although the proximity to a noisy group of partygoers was a downside. The service was exceptional, especially Aunesti, who went above and beyond. The location was crowded but ideal for shopping and dining. The dining experience was satisfactory, with a lovely staff serving tasty breakfast options. The hotel facilities met my expectations.

I had a mixed experience at the hotel. The rooms were clean, spacious, and comfortable, with a unique Kidsuite layout that my kids really enjoyed. However, there were some issues with noise from neighboring guests partying late at night. The location was nice, with convenient access to restaurants and a nearby outdoor park, but I wished there were more waterpark passes included with my jacuzzi suite.